SERVICES

Sure, promotional products can feel like commodities. But they don’t have to.

Our team understands the nuances of product selection and the importance of great design. That’s why we work hard to uncover the unique, high-quality dimensional items you need to delight your audience and grow your brand.

What makes Merch Detective different? We begin by asking the right questions. Then we use our extensive experience and unwavering creativity to explore the deep selection of promotional product options available.

There’s a good chance we’ll come back with recommendations you love the first time. But if you want to see more, we’ll be back on the case instantly. And we stay committed until you’re feeling inspired and absolutely confident that you’ve found the right dimensional item.

Of course, product selection is only part of the challenge. We act as an extension of your team, taking care of all the details so you don’t have to. Our team navigates the entire process and will:

• Solve unique production issues for your brand and each product
• Source and implement distinctive packaging
• Ensure product safety
• Manage suppliers, decorators, fulfillment houses and other key vendors
• Keep a close eye on your project and communicate status regularly
• Ensure timely, accurate invoices

We are proudly powered by HALO, the second largest promotional products distributor in the US. This relationship allows us to offer many additional benefits including preferred pricing, custom eCommerce solutions, company stores, global sourcing and distribution, warehousing and fulfillment.

Our Process

Our most rewarding and successful projects are the result of collaborative partnerships with our clients.  The process looks like this: